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The Kids Gate is an AI-powered learning platform for children aged 5–12. Its lessons cover English as a second language (aligned with the Cambridge English curriculum) and International Maths for Grades 1–6, delivered through games, stories, quizzes, songs, puzzles and other interactive activities.
Families can try The Kids Gate free for 14 days and can cancel at any time. To confirm the account holder is a parent, US trials begin with a refundable $1 verification charge that we give straight back.
The Kids Gate adapts the learning experience based on each child's answers, mistakes, speed, confidence and progress. The learning level is also reassessed automatically every two weeks.
The Kids Gate is designed around short daily learning sessions of approximately 20 minutes.
Children can study English as a second language, International Maths, or both subjects.
Yes. A family account can include up to six children. Each child receives their own profile, progress tracking, rewards and learning path.
Yes. Children in the same family account can use different subject combinations. The child completing the most subjects is charged at the standard first-child rate; other children are charged at the relevant additional-child rate based on the number of subjects they study.
The parent dashboard shows progress, mastery scores, difficult topics, recommendations and other useful learning information for every child on the account.
Yes. Children earn tokens through learning activities and spend them in the avatar store on outfits, hats and accessories. Finishing topics and keeping a streak going also earns trophies, and new areas of The Kids Gate world unlock as your child progresses.
The Kids Gate is designed as a safe, ad-free learning experience. There is no open chat and no public profiles, so your child cannot be contacted by strangers.
Use the App Store and Google Play buttons in the footer of any page to download The Kids Gate. (Store links are placeholders until the confirmed listings are live.)
Account-management tools are coming to the app. Until then, send us a message with the support form below, or email us, and we'll sort it out quickly.
Yes. The Kids Gate includes optional teacher and school dashboards. Visit the For Schools & Teachers page and use the enquiry form there.
Yes, a short, friendly diagnostic assessment maps your child's exact level across English and Maths, and their personalised learning path is built from the result. The level is then reassessed automatically every two weeks.
Yes. Daily screen-time limits, profiles and subscription settings all live in the parent account, so you decide how long each child learns and plays each day.
Yes. Lessons are cached on your device, so your child can keep learning even without Wi-Fi, perfect for long trips.
We don't send progress reports by email. To see detailed progress, streaks and achievements, log in to the parent dashboard any time.
Yes. Schools aligned with The Kids Gate can access teacher and school dashboards, allowing teachers to monitor class progress, skill mastery, and student performance. Ask your school to visit our For Schools & Teachers page to learn more.
You can choose from ten regions, Australia, United States, New Zealand, Singapore, Indonesia, Thailand, India, the Philippines, Cambodia and Vietnam, each with pricing in its local currency. Use the region selector in the footer; the website itself is available in English, Bahasa Indonesia, Thai and Chinese.
Secure online checkout is still being connected, so payments can't be made on the website just yet. Our support team will help you set up your subscription, send us a message through the support form or by email.
Pricing depends on how many children you add and how many subjects each child studies. You only ever pay the full rate for the child doing the most subjects, every other child is charged the lower additional-child rate. The pricing page has an interactive plan builder that shows your exact monthly or yearly total in your local currency.
The Kids Gate is built for children aged 5–12, covering Grades 1–6. The starting assessment finds each child's true level, so lessons follow ability rather than age alone.
The Kids Gate is an app for iOS and Android phones and tablets. Download it from the App Store or Google Play using the buttons in the footer of any page.
No, and it isn't trying to be. The Kids Gate is designed to work alongside school: short daily sessions reinforce classroom learning, and the AI quietly fills gaps at each child's own pace. Schools can even connect through the teacher dashboards.
Three things: lessons adapt after every single answer (and levels are reassessed every two weeks), content is aligned with the real Cambridge English and International Maths curricula, and rewards celebrate effort rather than just being right. All in a completely ad-free space.
Tokens are The Kids Gate's reward currency, earned by trying questions, finishing lessons and keeping streaks alive. Children spend them in the avatar store on outfits, hats and accessories, and parents can see every token earned and spent.
No. Tokens can't be bought, they're earned through learning effort alone. That keeps rewards fair for every child, whatever the family budget.
Yes, and it matters more than you'd think: personalisation happens per child, so each child needs their own profile for lessons to match their level. A family account includes up to six profiles, each with its own progress, streaks and rewards.
Yes. You can add subjects, change them, add children or switch between monthly and yearly billing. Until self-service account tools arrive in the app, send us a quick message and we'll make the change for you.
First try the password reset option on the sign-in screen. Still locked out? Send us a support request with the email address on the account and we'll get you back in.
The Kids Gate is built as a safe, ad-free space with no open chat and no public profiles, so your child's name and progress are never shown to anyone else. For the full detail, our Privacy Policy and Children's Privacy Notice, linked in the footer of every page, explain what information is collected and how it's used.
Yes. Lessons are self-paced, covering English as a second language and International Maths across Grades 1–6, and the parent dashboard shows mastery topic-by-topic, so home educators can see exactly what's covered and what needs attention.
Send us a request through the support form or by email and we'll take care of it. Our Children's Privacy Notice, linked in the footer, explains how children's information is handled.
Sorry about that! Take a screenshot if you can, then send us a support request through the form on this page, or email support@thekidsgate.com, describing what you were doing when it happened. Screenshots and steps make it much faster for us to track down and fix.
Use the support form on this page, or email us directly at support@thekidsgate.com. We aim to reply within two working days.
A one-time fee per child, and per school student, charged once while continuously enrolled. It carries over when you switch from monthly to annual (no re-charge), and only applies again if an account lapses or cancels and then rejoins. It funds the token rewards and in-app learning extras that keep children coming back and making steady progress.
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